Stay Casino Privacy Policy

At Stay Casino, we are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you access our platform at Stay Casino.com. By using our services — including the stay casino login, games, bonuses, and payment features — you acknowledge that you have read and understood this policy. We encourage you to review this document carefully so you fully understand our practices.

Who We Are

Stay Casino is operated by Hollycorn N.V., a company registered and licensed under the jurisdiction of Curaçao (Antillephone N.V.). We act as the data controller for all personal information collected through our platform. If you have any questions about how we handle your data, you can reach our support team at support@Stay Casino.com or via our 24/7 live chat service.

Information We Collect

When you register, access the stay casino login Australia page, or interact with any of our features, we may collect the following categories of personal data:

• Full name, date of birth, and nationality
• Email address, phone number, and residential address
• Username and account credentials
• Financial information, including deposit and withdrawal details
• Payment method data such as Visa, Mastercard, MiFinity, or CoinsPaid
• Copies of identity documents submitted for KYC verification
• Device identifiers, IP address, and browser type
• Gameplay activity, transaction history, and session data
• Communications with our customer support team
• Promotional activity, including use of stay casino bonus codes or promo codes

How We Use Your Information

At Stay Casino, we use the information we collect for the following purposes:

• To create, manage, and authenticate your account
• To process deposits and stay casino withdrawal requests
• To verify your identity and comply with anti-money laundering (AML) obligations
• To deliver bonuses, including the stay casino sign up bonus, cashback, and free spins promotions
• To send you notifications about stay casino promo codes, tournaments, and the Fortune Wheel
• To personalise your experience across our stay casino online platform
• To detect fraud, misuse, or breaches of our terms, including VPN usage
• To comply with legal and regulatory obligations under our Curaçao licence
• To maintain the integrity of our stay casino games library and payment systems
• To improve our services based on aggregated behavioural data

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide you with our services, including account registration, gameplay, and payments
• Legal obligation: We are required to collect and retain certain data under applicable laws and our Curaçao licence conditions
• Legitimate interests: We process data to prevent fraud, ensure platform security, and improve our services
• Consent: Where you have given us explicit consent, such as for marketing communications and promotional materials

Cookies and Tracking Technologies

Our Stay Casino platform uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver relevant promotions. Cookies help us remember your preferences, keep you logged into the stay casino login session, and measure the effectiveness of our stay casino bonus campaigns.

We use the following types of cookies:

• Essential cookies: Necessary for core site functionality, including account access and payment processing
• Analytical cookies: Help us understand how players interact with our Stay Casino slots and live games
• Marketing cookies: Used to deliver personalised offers and track referral sources
• Preference cookies: Remember your language and currency settings

You may manage or disable cookies through your browser settings. However, please note that disabling certain cookies may limit your access to some features of Stay Casino.

Sharing of Your Data

We do not sell your personal data to third parties. However, we may share your information with:

• Payment processors and financial institutions handling your transactions
• Game providers and software partners powering our Stay Casino games library
• Identity verification and KYC service providers
• Fraud prevention and security analytics firms
• Regulatory authorities and law enforcement when legally required
• Our internal group companies operating under Hollycorn N.V.

All third parties we engage are contractually required to handle your data securely and in accordance with applicable data protection legislation.

Data Retention

We retain your personal data for as long as your account remains active and for a minimum period thereafter as required by law. Following account closure, we may retain certain information — including identity documents, transaction records, and communication logs — for up to five years to comply with regulatory requirements and resolve any outstanding disputes related to your stay casino withdrawal history or bonus activity.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data, where legally permissible
• The right to restrict or object to certain processing activities
• The right to data portability
• The right to withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at support@Stay Casino.com. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law.

Security Measures

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our Stay Casino platform uses SSL encryption for all data transmissions and applies strict internal access controls to limit exposure of sensitive information. Despite these safeguards, no system can guarantee absolute security, and we encourage you to use a strong password and keep your Stay Casino login credentials confidential at all times.

Restricted Jurisdictions

Our services are not available to players residing in restricted countries, including but not limited to the United States, United Kingdom, France, and many others listed in our Terms and Conditions. We do not knowingly collect personal data from individuals located in these jurisdictions. If you access our platform from a restricted territory using a VPN or similar tool to bypass geographic restrictions, your account may be suspended and any winnings may be subject to confiscation in accordance with our terms.

Children's Privacy

Our stay casino online casino is strictly intended for adults aged 18 or over (or the minimum legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal data from minors. If we become aware that a person under the legal age has provided us with personal information, we will promptly delete that data and close the associated account.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our Stay Casino platform. Continued use of our services following the publication of any changes constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out. You can contact our support team at any time via live chat available 24/7 on our website or by emailing us at support@Stay Casino.com. We are here to help and committed to addressing your privacy concerns promptly and transparently.